Short-term rentals

At StellarStay, we’re always here to make travel smoother, easier, and more enjoyable. Sometimes a simple request—like checking out late—opens up a helpful conversation about how short-term rentals actually operate behind the scenes.

Here’s a friendly real example from one of our properties that shows why late check-outs aren’t always possible, what the best alternative is, and how we make sure guests still feel supported every step of the way. 💛

Thanksgiving is a moment to pause, breathe, and appreciate the people and experiences that shaped our year. Whether you’re celebrating around a lively dinner table or enjoying a peaceful getaway, today is all about gratitude, connection, and comfort.

At StellarStay, we want to take this opportunity to express our heartfelt thanks to everyone who makes our growing community possible:

At StellarStay, we’ve always believed that Airbnb’s success depends on fairness, transparency, and the protection of both guests and hosts. But what happens when Airbnb fails to uphold its own rules—rules designed to ensure trust and authenticity on the platform?

This is our story.

🏡 A Simple Mistake Turned Into a Nightmare

A guest, Fabiola, stayed at our property Darvany Haven for one night.

At StellarStay, we love making every stay smooth and stress-free — but there’s one area where we have to draw a clear line: mail and package deliveries.

We understand how convenient it might seem to send something ahead of your trip, but allowing mail delivery to vacation rentals creates a surprising number of risks for both guests and property owners. That’s why we don’t allow packages to be sent to any of our properties unless you’ve received explicit permission from our team.

If you’re a short-term rental host, property manager, or industry partner in Colorado, mark your calendar for Saturday, November 15, from 10:00 AM – 4:30 PM MT. The Colorado Short-Term Rental Association (COSTRA) is hosting the annual Colorado STR Summit in Denver — and this year’s theme, “Where Heart Meets Strategy,” promises to bring together the best minds and biggest hearts in the STR community.

When it comes to Airbnb reviews, “Communication” is one of the most misunderstood categories. It’s not about whether you liked every message — it’s about how clearly, promptly, and responsibly the host communicated.

We’re beyond excited to share some incredible news — we’ve officially earned Airbnb Superhost status once again! 🎉

This recognition isn’t just about badges and ratings; it’s a reflection of the trust, respect, and connection we’ve built with every single guest who’s walked through our doors. Your positive energy, thoughtful feedback, and kind words have helped us reach new heights — and we couldn’t be more grateful. 💛

Before you check out, please take a few moments to look through every part of the home — closets, drawers, under beds, bathrooms, and kitchen counters — to make sure you’ve packed up everything that’s yours. A quick double-check can save you the hassle of realizing something special got left behind once you’re already on your way.

Hosting isn’t always about fresh sheets, sparkling kitchens, and happy check-ins. Sometimes it’s about human choices—and what happens when someone refuses the good option that’s right in front of them.

At StellarStay, we work hard to provide a seamless, transparent, and secure experience for every guest. A recent exchange with one of our guests — and many stories from seasoned hosts on popular discussion boards — illustrates why it’s critical for both guests and hosts to keep all communication inside the Airbnb platform.